FAQ
Check out the Frequently Asked Questions below. If you still need help please contact us.
Size, Resolution, & Format
All the File Details! ✨
What size are the designs?
All seamless files & PNGS are created on a 3600px x 3600px or 12” x 12” canvas. Other designs will vary, so be sure to check the product description.
What resolution are the files?
300 DPI
What is the file type?
All my files are saved in PNG format. If you need another format, please contact me prior to purchase to see if another file type is available.
Permitted Use
Let's Keep It Fun & Fair! 🎨
How can I use your designs?
My designs can be used to create physical end products such as clothing, accessories, home decor, and more. They are NOT to be resold as digital files, shared, or used in branding/logos.
Do I need a commercial license?
A limited commercial license is included for small businesses and crafters making handmade products. A commercial license is required if you need third-party printing for over 100 yards of fabric or 500 products. All third-party printers must be approved and sign a contract to ensure artwork is protected.
Can I use your designs for fabric, transfers, or print-on-demand (POD)?
If you are a fabric shop, transfer business, or POD company, you must purchase the required commercial license.
Return, Refund, & Exchange Policy
Oops? Let’s Talk! 💖
Do you offer refunds or exchanges?
Due to the digital nature of my files, all sales are final. However, if you have any issues with a file, please contact me, and I’ll be happy to help!
What if I purchased the wrong file?
Because digital files cannot be returned, I cannot offer refunds for accidental purchases. Please double-check your order before purchasing.
What if I have trouble with a file?
If you run into any issues, reach out to me, and I’ll do my best to assist you!